زبان : English
نویسندگان : Richard Crandall, Carl B. Pomerance
ناشر : Springer
سال انتشار : 2005
ISBN (شابک) : 0387252827, 9780387252827
ویرایش : [2nd ed.]
سری : Customer Care Excellence: How to Create an Effective Customer Care
تعداد صفحات : 604
حجم : 3 مگابایت
فرمت کتاب : pdf
قیمت : 36000 تومان
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